Our goal is to provide high-quality solutions and services
to our customers effectively and efficiently in line with our mission
“Excellence in SW Engineering”.

We have an

based on our strong corporate culture
and CMMI Level-3, ISO 9001, ISO 27001 and ISO 14001…

CMMI Development V1.3

Our Certificates

Our Integrated Management System Policy

  • Our goal is to provide product and service quality at the highest level to meet our customers’ needs and expectations.
  • Satisfaction of our employees, our suppliers, our business partners, our shareholders, environment and society in cooperation with them are ensured in legal framework.
  • Continuously improvement of all our processes is our main and indispensable duty. We are all responsible for the quality of the work that we performed.
  • The most important determiner of our quality is the knowledge and skills of our employees. We achieve sustainable success by combining and raising our creative and innovative efforts with team spirit.
  • In all our activities, we care about risk-based thinking in identifying potential problems and opportunities and take action.
  •  Management and protection of all our valuable information in respect of confidentiality, integrity and availability, and supporting business continuity are our main understanding.
  •  Clean, healthy and safe working environment where we will be happy, coherent and efficient is one of our most important assets.
  •  Reducing the environmental impact of all our activities and prevention of environmental pollution is our common responsibility.

Process Approach &
Continuous Improvement

Our Management System is consist of well-defined processes covering all managerial and technical activities for all of our services.

 As a “Learning Organization”,
contribution of experiences to the improvement of organizational processes is very important for us…

We do plans for improvement and apply them, by taking into account all the elements of the processes:
“methods – tools & technologies – people”.

Our Organizational Management System, offers powerful infrastructure for us:

  • All projects and engineering services are managed through similar approaches by our well defined organizational processes.
  • New methodologies and tools are integrated to our system to ensure the execution of our engineering processes more effectively and efficiently.
  • Performance of processes are clear and visible against measurable goals to plan and implement the improvements and effective corrective and preventive actions on time.
  • Our employees are aligned with our processes, more motivated and in harmony with each other.

The scope of the Environmental Management System of ICterra which operates in the field of Software Engineering, involves all the activities carried out at the headquarter facility located at METU Technopolis. The system is compliant with ISO 14001: 2015 and based on Turkish Environmental Legislation and related regulations.